Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

When sending mail, I got following message window: An error occurred while sending mail: The mail server sent an incorrect greeting: /0 connection limit exceede

  • 5 antwoorden
  • 5 hebben dit probleem
  • 9 weergaven
  • Laatste antwoord van joy1934

joy1934
joy1934
more options

When sending mail, I got the following message in a window: An error occurred while sending mail: The mail server sent an incorrect greeting: /0 connection limit exceeded.

I've already called my service provider and they say the problem is not with them. They problem is with my email client (which is Thunderbird).

When sending mail, I got the following message in a window: An error occurred while sending mail: The mail server sent an incorrect greeting: /0 connection limit exceeded. I've already called my service provider and they say the problem is not with them. They problem is with my email client (which is Thunderbird).

Gekozen oplossing

Matt, I don't have a phone or an ipad. I have only a laptop. I don't even know what IMAP is. I will show your reply to my son and see if he understands it. Anyway, the problem seems to have resolved itself. Hope it doesn't happen again.

Thank for your reply. I won't mark it solved in case it happens again. :) ---Joy

Dit antwoord in context lezen 👍 0

Alle antwoorden (5)

joy1934
joy1934 Vraageigenaar
more options

PS-It seems to have cleared itself up and now I can send messages. What do you suppose that window was about? Is it a Thunderbird glitch? 

---Joy
Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

guess aail server usually allow multiple concurent logins. but there is a limit. So when you have a phone and an ipad and a desktop and a laptop It is inevitable that occasionally they will all be there at the same time.

Sending mail uses yet another "connection" so this is usually where you see the trouble first.

If you are using IMAP, right click the account in the folder pane and select settings. In server settings click the advanced button and reduce the connections by one. The lower you go the slower your imap connection works. That is why Apple offer no way to throttle this on their products. They want them working at top speed all the time.

joy1934
joy1934 Vraageigenaar
more options

Gekozen oplossing

Matt, I don't have a phone or an ipad. I have only a laptop. I don't even know what IMAP is. I will show your reply to my son and see if he understands it. Anyway, the problem seems to have resolved itself. Hope it doesn't happen again.

Thank for your reply. I won't mark it solved in case it happens again. :) ---Joy

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

If it happens again just post a note here or ask a new question. WE like to move these things from the awaiting attention dashboard and marking it solved does that. It also allows Google to index the page for others to find.

joy1934
joy1934 Vraageigenaar
more options

OK, I marked it solved. Thanks. ---Joy