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How do I remove ASK?

  • 2 antwoorden
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van FredMcD

DaveRan
DaveRan
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When I am using, say, ebay I get flipped back to ASK search engine. Can't seem to find it to uninstall it.

Any suggestions?

When I am using, say, ebay I get flipped back to ASK search engine. Can't seem to find it to uninstall it. Any suggestions?

Gekozen oplossing

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove ask Anything. Now do the same in the computers Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the "Applications" folder. Linux: Check your user manual.

Dit antwoord in context lezen 👍 2

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philipp
philipp
  • Moderator
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hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

FredMcD
FredMcD
more options

Gekozen oplossing

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove ask Anything. Now do the same in the computers Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the "Applications" folder. Linux: Check your user manual.