Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I can't figure out how to use 7-zip to install firefox

  • 2 antwoorden
  • 2 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van jedezell

jedezell
jedezell
more options

I'm trying to reloading firefox and can't seem to download the old, familiar install/save dialog box. So I've downloaded both the Firefox Setup Stub 49.0.2.exe. and the Firefox Setup 49.0.2.exe file. An extraction is completed with both exe files and both result in a 7-zip message box says "The operation completed successfully". But then nothing happens. I've got no idea what to do next.

I'm trying to reloading firefox and can't seem to download the old, familiar install/save dialog box. So I've downloaded both the Firefox Setup Stub 49.0.2.exe. and the Firefox Setup 49.0.2.exe file. An extraction is completed with both exe files and both result in a 7-zip message box says "The operation completed successfully". But then nothing happens. I've got no idea what to do next.

Alle antwoorden (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

The EXE files are self-extracting archives using a program from 7zip, but they shouldn't stall out at that point.

When you double-click the installer to start running it, does Windows immediately ask you to confirm that it's okay to run the application, and the dialog/panel shows Mozilla Corporation as the publisher?

jedezell
jedezell Vraageigenaar
more options

Per the above, yes.

I finally figured the solution before I received your reply. First I had to visit the 7-zip site and download their app (free download). The I opened the 7-zip file manager from the Start menu. This brought me to the Downloads path C:\Users\%username%\Downloads\Firefox Setup Stub 49.0.2\ folder and the setup-stub.exe file. By clicking on this exe file the familiar User Account Control Box opened and then the traditional Firefox installation page.

Thanks for looking into this.