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How to lock old profile after I lost it? My old email domain bought someone else and now can receive my verification emails!!!

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  • Laatste antwoord van FrankieCz

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I new login and password of my sync account, but because verification email is sent on login attempt, I can't update my account by new email address, but, and it is even worse, someone else can receive my verification emails and recover my current sync account!

I need to recover it, or delete it as soon as possible, please! I can send current login and password, but I left emails domain to expiry and so I can't receive verificaion emails anymore.

Thank for support.

I new login and password of my sync account, but because verification email is sent on login attempt, I can't update my account by new email address, but, and it is even worse, someone else can receive my verification emails and recover my current sync account! I need to recover it, or delete it as soon as possible, please! I can send current login and password, but I left emails domain to expiry and so I can't receive verificaion emails anymore. Thank for support.

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The good news is that the new owner of the email address will not be able to access your sync data if they don't know the current password - they will be able to reset your password via an email confirmation, but a password reset renders your data undecryptable.

We'll try and work out what action you can take in terms of the account itself, but I thought you might like to know the above in the meantime.

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Gekozen oplossing

The good news is that the new owner of the email address will not be able to access your sync data if they don't know the current password - they will be able to reset your password via an email confirmation, but a password reset renders your data undecryptable.

We'll try and work out what action you can take in terms of the account itself, but I thought you might like to know the above in the meantime.

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This is very good news, Mark. Thank you!

I don't know why, but when I tried different browser to login to sync account with original credentials, for some reasons there was no email verification attempt, so I was able to log in and discard the account.