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All Email Accounts Gone But Address Book Is Still There

  • 4 antwoorden
  • 1 heeft dit probleem
  • 11 weergaven
  • Laatste antwoord van user1121639

randy52644
randy52644
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I opened Thunderbird 45.5.0 running Windows 10 the other day and all of my email accounts are gone. Thunderbird started the wizard asking me to create a new email account. But my address book is still there.

If I look in my default profile path in the Mail folder, all of my old email accounts are there. I've ran Thunderbird - profilemanager and create a new user pointing back to the path where my existing email accounts are. Also searched the Mozilla support pages and have tried several suggestions, none have worked.

Any ideas?

I opened Thunderbird 45.5.0 running Windows 10 the other day and all of my email accounts are gone. Thunderbird started the wizard asking me to create a new email account. But my address book is still there. If I look in my default profile path in the Mail folder, all of my old email accounts are there. I've ran Thunderbird - profilemanager and create a new user pointing back to the path where my existing email accounts are. Also searched the Mozilla support pages and have tried several suggestions, none have worked. Any ideas?

Gekozen oplossing

The best way that I know to deal with this is to create a new Thunderbird Profile in a new folder, and import your data from the old profile.

See: Create a clean new profile in Thunderbird and import your stuff from the old profile

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Alle antwoorden (4)

user1121639
user1121639
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Gekozen oplossing

The best way that I know to deal with this is to create a new Thunderbird Profile in a new folder, and import your data from the old profile.

See: Create a clean new profile in Thunderbird and import your stuff from the old profile

user1121639
user1121639
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Look at this first: Recovering a profile that suddenly disappeared

randy52644
randy52644 Vraageigenaar
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Thanks Bruce. I got the email accounts back by deleting the profile.ini file then renaming prefs-1.js to prefs.js. Then using Thunderbird profilemanager created a new user and pointed the path back to the original profile path with p3dotk2e.default.

Not sure if both actions or one or the other fixed my problem? But at least I have my account back!

user1121639
user1121639
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That's good. With the new name for the profile (ie. not default), maybe this won't happen again.