Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

When I close Firefox it stays put, I have to press F5 to close, if I move the mouse the desktop starts to show through

  • 2 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van Capnbirdeye

more options

When I click to close Firefox (50.1.0) it doesn't close but just stays put, pressing F5 closes it immediately, before clicking F5 the page will start to break up and show parts of the desktop if I move the mouse. It does not do this with I Explorer however,

I've tried refreshing Firefox  but it still does it, any ideas please
When I click to close Firefox (50.1.0) it doesn't close but just stays put, pressing F5 closes it immediately, before clicking F5 the page will start to break up and show parts of the desktop if I move the mouse. It does not do this with I Explorer however, I've tried refreshing Firefox but it still does it, any ideas please

Gekozen oplossing

hello, maybe that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

Dit antwoord in context lezen 👍 1

Alle antwoorden (2)

more options

Gekozen oplossing

hello, maybe that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

more options

Thank you Philipp,

Your second suggestion fixed it by disabling hardware acceleration! how that problem began in the first place I have no idea but many thanks to you for fixing it !

Kind regards
Vic