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Images do not appear on opened e mails, only a square box

  • 12 antwoorden
  • 5 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van Wayne Mery

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When ever I open an e mail from an originations the Images (pictures) do not appear only a box. Some time when I click on the box it will open something. Tere is nothing in the boxes to indicate what it is. See attached screen shot.

When ever I open an e mail from an originations the Images (pictures) do not appear only a box. Some time when I click on the box it will open something. Tere is nothing in the boxes to indicate what it is. See attached screen shot.
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Does it help to update to version 52.1.1?

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Alle antwoorden (12)

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Gekozen oplossing

Does it help to update to version 52.1.1?

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Do you have View/Message Body as set to Original HTML?

http://kb.mozillazine.org/Privacy_basics_%28Thunderbird%29

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Yes I do.

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"About" says Thunderbird is up to date but the version is 52.1.0(32-bit). How can I get version 52.1.1?

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Do you have updates disabled in advanced update options? Is there a "check for updates" button?

If not, you can download from https://www.mozilla.org/en-US/thunderbird/

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It was set to automatically update without my permission. I checked the up date history and the latest update was version 47 in January. I set it to notify me of updates. I also reloaded Thunderbird with the same results.

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I still have this problem. Can anybody help?

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If you click the grey star next to the sender's email to add it to your address book, do the pictures appear?

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Did not work. Even your picture icon is just a square box.

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Some mail providers block images from 'suspicious' senders before the message is downloaded to TB, so it sometimes works to access the account through webmail and allow remote content from the sender or add it to the contacts listed in the webmail controls.

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If you see this in 52.1.1 then it may be bug 1364723

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Do you still see this in 52.1.1 ?