Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

How do i stop from deleting all junk/trash messages automatically?

  • 1 antwoord
  • 3 hebben dit probleem
  • 43 weergaven
  • Laatste antwoord van user1121639

xr6rat
xr6rat
more options

When I delete messages from my inbox, they used to remain in Junk or Trash until I manually deleted them by emptying Trash folder, which was how I preferred. For some reason now they automatically delete themselves moments after being sent from my inbox. What have I done wrong? and how van I keep them in my junk/trash folders until I wish to empty them myself? Thanking you in your assistance, Mick (xr6rat).

When I delete messages from my inbox, they used to remain in Junk or Trash until I manually deleted them by emptying Trash folder, which was how I preferred. For some reason now they automatically delete themselves moments after being sent from my inbox. What have I done wrong? and how van I keep them in my junk/trash folders until I wish to empty them myself? Thanking you in your assistance, Mick (xr6rat).

Gekozen oplossing

Right-click your account in the normal folder view in Thunderbird and choose Settings.

Select Server Settings under your account on the left side.

See my screenshot below. Make sure that the setting I have indicated is set to move deleted messages to the trash folder, not one of the other options.

Then select Junk Settings, and make sure that in the bottom part, it is set to move junk to the Junk folder, not to the Trash or somewhere else.

Dit antwoord in context lezen 👍 2

Alle antwoorden (1)

user1121639
user1121639
more options

Gekozen oplossing

Right-click your account in the normal folder view in Thunderbird and choose Settings.

Select Server Settings under your account on the left side.

See my screenshot below. Make sure that the setting I have indicated is set to move deleted messages to the trash folder, not one of the other options.

Then select Junk Settings, and make sure that in the bottom part, it is set to move junk to the Junk folder, not to the Trash or somewhere else.