Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Why am I getting an error about a Zeus virus, and the background is all porn pics???

  • 3 antwoorden
  • 3 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van dmcsbb

more options

I have been using Firefox for months with no problems. All of a sudden, I got a pop up that said my computer is infected with a "Zeus" virus. I uninstalled the software and reinstalled, and also ran a Norton quick scan, to no avail. The background on the pop up is all porn pics, help!!!

I have been using Firefox for months with no problems. All of a sudden, I got a pop up that said my computer is infected with a "Zeus" virus. I uninstalled the software and reinstalled, and also ran a Norton quick scan, to no avail. The background on the pop up is all porn pics, help!!!

Gekozen oplossing

Whenever you get a message / popup like that;

DO NOT USE ANY OF THE PROVIDED LINKS OR ANY PHONE NUMBERS ! !

Such messages are only Spam that could lead you to Fake Support. Not only can they damage or hack your system, they charge you to do so.

Dit antwoord in context lezen 👍 1

Alle antwoorden (3)

more options

Hi, popups of that type are often fake and hope that you will click on a link - WHICH YOU SHOULD NEVER DO, because that could actually infect you with something you didn't have before! If you didn't click on anything it's unlikely to have infected you.

If on the other hand, you are sure the popup was a genuine warning from your own antivirus, you can try these free programs to scan for malware, which work with your existing antivirus software:

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us. Thank you!

more options

Gekozen oplossing

Whenever you get a message / popup like that;

DO NOT USE ANY OF THE PROVIDED LINKS OR ANY PHONE NUMBERS ! !

Such messages are only Spam that could lead you to Fake Support. Not only can they damage or hack your system, they charge you to do so.

more options

Thank you, I am very computer-savvy so know enough never to click on these. I uninstalled Firefox, then restarted my computer and re-installed the software and so far all is ok.