We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

my email thunderbird is 'disobedient' and erratic

  • 1 antwoord
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van Wayne Mery

more options

I recently updated my email thunderbird account and it is not working as it should any more: sometimes it won't delete messages or won't send a message or refuses to close or will not open or opens only with one email which I then am unable to close or minimise -in short it is unreliable and mad and becoming unusable and I don't see how to correct it- My security system seems unable to detect any problem. Do you think I uploaded a scam instead of a true update version?

I recently updated my email thunderbird account and it is not working as it should any more: sometimes it won't delete messages or won't send a message or refuses to close or will not open or opens only with one email which I then am unable to close or minimise -in short it is unreliable and mad and becoming unusable and I don't see how to correct it- My security system seems unable to detect any problem. Do you think I uploaded a scam instead of a true update version?

Alle antwoorden (1)

more options

> My security system seems unable to detect any problem. Do you think I uploaded a scam instead of a true update version?

No.

Start Thunderbird in safe mode - https://support.mozilla.org/en-US/kb/safe-mode-thunderbird If problem goes away, the cause is likely an addon you have installed in Thunderbird.

If problem does not go away, reinstall from http://getthunderbird.com/