Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Unable to upgrade past 54.0.1

  • 1 antwoord
  • 2 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van FredMcD

more options

I am running version 54.0.1 (32-bit) on Windows 10. I often have problems opening Firefox because old Firefox processes are still running in Windows (despite the application having been closed properly from a UI perspective).

I have tried to upgrade many times. I can't upgrade automatically because the restart of Firefox fails after the update downloads. If I use the installer that I downloaded, I can get to a new version for one session -- today it was 55.0.3 (64-bit) -- but after i close Firefox and re-open it again, I somehow magically revert to the older version (54.0.1).

How can I update to the latest version of Firefox for good and hopefully get past the issue with processes not closing properly in Windows?

Thank you for your help.

I am running version 54.0.1 (32-bit) on Windows 10. I often have problems opening Firefox because old Firefox processes are still running in Windows (despite the application having been closed properly from a UI perspective). I have tried to upgrade many times. I can't upgrade automatically because the restart of Firefox fails after the update downloads. If I use the installer that I downloaded, I can get to a new version for one session -- today it was 55.0.3 (64-bit) -- but after i close Firefox and re-open it again, I somehow magically revert to the older version (54.0.1). How can I update to the latest version of Firefox for good and hopefully get past the issue with processes not closing properly in Windows? Thank you for your help.

Gekozen oplossing

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

Dit antwoord in context lezen 👍 1

Alle antwoorden (1)

more options

Gekozen oplossing

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia