Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

why does it say "Your system doesn't meet the requirements to run Firefox. " when my Mac says my system is up to date?

  • 4 antwoorden
  • 3 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van cor-el

more options

I tried to update Firefox, but a screen comes up that says "Your system doesn't meet the requirements to run Firefox. " Yet my mac is telling me there is nothing to update - I am current! Very, very frustrating!

I tried to update Firefox, but a screen comes up that says "Your system doesn't meet the requirements to run Firefox. " Yet my mac is telling me there is nothing to update - I am current! Very, very frustrating!

Alle antwoorden (4)

more options

I am not sure, if your OS X is now considered old or not by Firefox. A lot of Winxp, Macs are going to the ESR release which I think you are going to have to do as your running Firefox 48 and current version is 56.0.1 You can get the ESR here : https://www.mozilla.org/en-US/firefox/organizations/all/


Please let us know if this solved your issue or if need further assistance.

more options

You can consider to update to OS X 10.9 to be able to use current Firefox releases.

Firefox support has ended for Mac OS X 10.6, 10.7 and 10.8:

You can consider to install the Firefox 45.9.0 ESR version since this version is more recent (has received more security updates; April 19, 2017) than the Firefox 47.0.2 version (November 1, 2016).

more options

I downloaded per the link in the e-mail. When I went to install it, it said "You can’t use this version of the application Firefox with this version of OS X. You have OS X 10.8.5. The application requires OS X 10.9 or later" - I have version 10.8.5. When I try to update it, it tells me I am updated. I have no idea what to do next!

more options

You can't go beyond the Firefox version that you have currently installed. If the website only works with a more recent Firefox version then you are out of luck and you would have to update your computer to OS X 10.9 or later. See the knowledge base articles in my above reply for more details.