Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Dragging an .png or .gif on my desktop downloads them without file-suffix and changes the standard application to illustrator instead of preview

  • 3 antwoorden
  • 15 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van BugZillaMonster

more options

Since I downloaded the new Firefox 56 on Mac 10.11.6 El Capitan I have problems downloading .gif and .png files via drag-and-drop.

Everytime I drag a picture with these file-suffixes they appear without a suffix on my desktop. I can manually add the suffix and the file is functional again. In Addition everytime I download a .png or .gif this way my standard application for opening these files and other picture files like .jpg changes from "preview" to "adobe illustrator" and I have to manually change it back to "preview".

When I download a .jpg file per drag-and-drop this error does not occur.

I already cleared my cache and cookies and als deactivated all firefox addons but the error stays the same.

Since I downloaded the new Firefox 56 on Mac 10.11.6 El Capitan I have problems downloading .gif and .png files via drag-and-drop. Everytime I drag a picture with these file-suffixes they appear without a suffix on my desktop. I can manually add the suffix and the file is functional again. In Addition everytime I download a .png or .gif this way my standard application for opening these files and other picture files like .jpg changes from "preview" to "adobe illustrator" and I have to manually change it back to "preview". When I download a .jpg file per drag-and-drop this error does not occur. I already cleared my cache and cookies and als deactivated all firefox addons but the error stays the same.

Alle antwoorden (3)

more options

Try this : https://support.mozilla.org/en-US/kb/cant-download-or-save-files it has nothing to do with drag and drop though. What are you using that enabled you to drag and drop by downloading ? I Have never seen or heard of this.

more options

Maybe you misunderstand me, I have no general problem that prohibits me to download files. Downloading in general works fine.

I am not using special tools to drag and drop. The usual way I use to download/copy images is to leftclick on an image, pull the mouse off the firefox window and release the button over the desktop. This way I download most image files instead of rightclicking and using the "save as"-function.

more options

https://support.mozilla.org/en-US/questions/1178764 https://support.mozilla.org/en-US/questions/1177461 https://support.mozilla.org/en-US/questions/1189481

seems to be a correlation, I have the same problem too and I don't have this behaviour with Chrome!