Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I can't watch Netflix w/Firefox

  • 1 antwoord
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van Shadow110

sechernbiw
sechernbiw
more options

Almost overnight Firefox has stopped playing Netflix. If I try to watch something, there is audio but only a black screen. If I go into options and toggle Play DRM Content, Netflix stops playing and gives me Error Code F7361-1253. I haven't changed anything on my laptop recently,so I'm not sure what is going on with this.

Almost overnight Firefox has stopped playing Netflix. If I try to watch something, there is audio but only a black screen. If I go into options and toggle Play DRM Content, Netflix stops playing and gives me Error Code F7361-1253. I haven't changed anything on my laptop recently,so I'm not sure what is going on with this.

Alle antwoorden (1)

Shadow110
Shadow110
more options

Please consider turning on send info to Mozilla before posting a question. This helps us help you. As I have no info from your system that would help see things that cause issues. Nothing, so am guessing...

Netflix Error F7361-1253. If you experience the error code F7361-1253 on your computer, it typically points to a connectivity issue. Follow the troubleshooting steps below to resolve the issue. https://help.netflix.com/en/node/40988

Please update your video card drivers. If info was turned on I could name the card and give you the URL but... Need to Update please. Old Drivers Cause issues as do corrupted ones.

Since your showing your running version 56.0 which is probably not correct as info is not turned...please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. Then update to Firefox 57 Quantum Full Version Installer https://fileforum.betanews.com/detail/Mozilla-Firefox-for-Windows/1032985422/1 site gets file a day before goes up on Mozilla Servers, used site for 20yrs. Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.