Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Failed to read the configuration file. Please contact your system administrator after upgrade to V 57. Win 10 X64

  • 1 antwoord
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van guigs

more options

System is W10 X64 Ent. 1703 build 15063.674 I was running V 56 x64 of Firefox no issues. Read that V 57 is out so went to about and tried update, then the problem started Failed to read the configuration file. Please contact your system administrator. Followed all instructions on uninstalling and deleting Mozilla folder from program files and eventually from %APPDATA%\Mozilla\Firefox\Profiles. rebooting. Reinstalling the full install download. No good. Same error. Tried with -P switch and created a new profile and the same error. So ended up uninstalling, delete folders, clean reg. and downloaded full install of V56 and it is working now. V57 needs more work, I think.

System is W10 X64 Ent. 1703 build 15063.674 I was running V 56 x64 of Firefox no issues. Read that V 57 is out so went to about and tried update, then the problem started Failed to read the configuration file. Please contact your system administrator. Followed all instructions on uninstalling and deleting Mozilla folder from program files and eventually from %APPDATA%\Mozilla\Firefox\Profiles. rebooting. Reinstalling the full install download. No good. Same error. Tried with -P switch and created a new profile and the same error. So ended up uninstalling, delete folders, clean reg. and downloaded full install of V56 and it is working now. V57 needs more work, I think.

Alle antwoorden (1)

more options

I am happy to hear that it is working. If you end up using a configuration file again try this thread: https://developer.mozilla.org/en-US/d.../Enterprise_deployment