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cannot send out an e-mail, does not go to send

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  • 1 heeft dit probleem
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  • Laatste antwoord van Zenos

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I really need this option right now. Your e-mail set up stinks. I can send it out but it is not recorded in the sent E-mails. NOw does this mean that it did not get send or am I sending e-mails that are just not b eing recorded in the sent account.

I really need this option right now. Your e-mail set up stinks. I can send it out but it is not recorded in the sent E-mails. NOw does this mean that it did not get send or am I sending e-mails that are just not b eing recorded in the sent account.

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Can you imagine how demotivating it is to read a question that starts off by saying "stinks"?

You have said nothing about what configuration you're using, so I'll just supply the standard canned response. Your reply to this will answer several necessary questions.

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • Who is the internet provider?
  • What is the exact error message?
  • What steps did you take right before this happened?

Please post back with this information and any other questions you might have.