Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Where did my "Spam" and "Junk" folders disappear to?

  • 1 antwoord
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van Toad-Hall

more options

In my Thunderbird, the folders appear in a column on the left--Inbox, Drafts, Sent Mail, Trash, etc. That list had included "Spam" and "Junk" as well. Today the "Spam" and "Junk" folders disappeared. I need to retrieve them, as emails continue to accumulate in them. I do scan both folders regularly, as occasionally a legitimate email finds its way into one of them. Can you tell me how to get those folders back on my Thunderbird?

In my Thunderbird, the folders appear in a column on the left--Inbox, Drafts, Sent Mail, Trash, etc. That list had included "Spam" and "Junk" as well. Today the "Spam" and "Junk" folders disappeared. I need to retrieve them, as emails continue to accumulate in them. I do scan both folders regularly, as occasionally a legitimate email finds its way into one of them. Can you tell me how to get those folders back on my Thunderbird?

Alle antwoorden (1)

more options

re :That list had included "Spam"

Thunderbird does not create default folders using the word 'Spam', so it is likely you are using an imap mail account and 'Spam' is an imap folder which you subscribe to see.

Check to see if it needs to be subscribed to see it. Right click on imap mail account folder in Folder pane and select 'Subscribe' You should see a list. Select 'Spam' and click on 'Subscribe'. click on OK