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Unified inbox view doesn't show messages

  • 1 antwoord
  • 1 heeft dit probleem
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  • Laatste antwoord van DanielMendes

DanielMendes
DanielMendes
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Until updating Thunderbird to 52.7.0 I had the unified Inbox working fine for my 4 email accounts. Now, when I start the app it will show a blank message window.

When I select View | Folders | All everything is there.

When I go back and select View | Folders | Unified the folders collapse and show a single Inbox - which is empty. Clicking on each mailbox's name shows the messages on its pane all right.

What can I try to do about it, please?

Thank you!

Until updating Thunderbird to 52.7.0 I had the unified Inbox working fine for my 4 email accounts. Now, when I start the app it will show a blank message window. When I select View | Folders | All everything is there. When I go back and select View | Folders | Unified the folders collapse and show a single Inbox - which is empty. Clicking on each mailbox's name shows the messages on its pane all right. What can I try to do about it, please? Thank you!

Gekozen oplossing

It is solved and by an easy fix that somehow was lost when updating Thunderbird.

Using "Properties" on the menu for the Inbox, then selecting "Folder to search" to match the 4 inboxes for the 4 accounts I have, then choosing the option "Match all messages".

There was no inbox chosen, and the last option was selected as "Match all of the following", reason why my unified view had no messages showing.

I still don't understand why this has occured by itself after the update but at least now it's back.

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DanielMendes
DanielMendes Vraageigenaar
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Gekozen oplossing

It is solved and by an easy fix that somehow was lost when updating Thunderbird.

Using "Properties" on the menu for the Inbox, then selecting "Folder to search" to match the 4 inboxes for the 4 accounts I have, then choosing the option "Match all messages".

There was no inbox chosen, and the last option was selected as "Match all of the following", reason why my unified view had no messages showing.

I still don't understand why this has occured by itself after the update but at least now it's back.