Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Overnight, Firefox shuts down. Not the computer, just Firefox. No new add-ons.

  • 6 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van FredMcD

more options

For the past week or two, I find that Firefox has shut down overnight. Nothing else on my computer shuts down, just Firefox. A couple of times, I've had the "Restore Session" on the opening tab.

I've looked through all the settings / options, and don't see any that say to shut down Firefox. I HAD been allowing automatic updates to process, but this morning, I changed that setting to the one that allows download, but let me decide when to install.

I have NOT added any new add-ons, which I've read can cause this problem.

Help???

For the past week or two, I find that Firefox has shut down overnight. Nothing else on my computer shuts down, just Firefox. A couple of times, I've had the "Restore Session" on the opening tab. I've looked through all the settings / options, and don't see any that say to shut down Firefox. I HAD been allowing automatic updates to process, but this morning, I changed that setting to the one that allows download, but let me decide when to install. I have NOT added any new add-ons, which I've read can cause this problem. Help???

Alle antwoorden (6)

more options

Tonight as you are going to bed,

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Okay, I'm in safe mode. I'll let you know this weekend if the problem continues.

Thanks for your quick response.

more options

Well, it shut down overnight (while in safe mode and no addons), and now I am NOT in safe mode.

Plan B ???? The mystery continues............

more options

That this happens with Firefox in Safe Mode means that something else on your system is doing this.

Look thru what is on your system. Anything you don't know, use a web search on it.

You should also as your question here; https://support.microsoft.com

http://answers.microsoft.com/en-US/windows/forum/windows_10

more options

Thanks for your help and guidance!

more options

Please let us know how this turns out. Good luck.