Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

refreshed firefox and now I get this message the bookmarks and history system will not be functional becvause one of frirefoxes files is in use by another app

  • 2 antwoorden
  • 1 heeft dit probleem
  • 10 weergaven
  • Laatste antwoord van cor-el

more options

I cannot restore any of my bookmarks after the latest update and refresh. There is no bookmarks toolbar functionality anymore.

I get this message. the bookmarks and history system will not be functional because one of firefoxes files is in use by another application. some security software can cause this problem. I have not updates or altered security, was working fine, in mid use, closed down, then reopened without toolbars or bookmarks or history.

On the forums, tried several methods including uninstalling, reinstalliing, restoring bookmarks, using an older version. Nothing works.

Please advise, there is no indication as to which other program, if any, is currently using the supposed firefox file that is required to make the bookmarks and history functional. Obviously if there is no bookmarks functionality in 2018, this isn't really a browser that can be used. What application is likely using this folder and what to do with it please?

I cannot restore any of my bookmarks after the latest update and refresh. There is no bookmarks toolbar functionality anymore. I get this message. the bookmarks and history system will not be functional because one of firefoxes files is in use by another application. some security software can cause this problem. I have not updates or altered security, was working fine, in mid use, closed down, then reopened without toolbars or bookmarks or history. On the forums, tried several methods including uninstalling, reinstalliing, restoring bookmarks, using an older version. Nothing works. Please advise, there is no indication as to which other program, if any, is currently using the supposed firefox file that is required to make the bookmarks and history functional. Obviously if there is no bookmarks functionality in 2018, this isn't really a browser that can be used. What application is likely using this folder and what to do with it please?

Alle antwoorden (2)

more options

Let's start by rebooting the computer.

more options

What security software do you have?

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.