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History is erased after Firefox crashes

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  • 1 heeft dit probleem
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  • Laatste antwoord van Shadow110

frac89
frac89
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Whenever I close Firefox there is a chance it crashes, that would not be that big of an issue if not for the fact that when I reopen it my history is completely erased. I know you can restore it manually by replacing places.sqlite (I also noticed this workaround works better after checking "delete history when firefox is closed on" BUT unchecking all the options connected to this one (cache, history, cookies, etc.)), but this is getting annoying since crashes have been more frequent lately. Anyone can give me some insight on this?

Whenever I close Firefox there is a chance it crashes, that would not be that big of an issue if not for the fact that when I reopen it my history is completely erased. I know you can restore it manually by replacing places.sqlite (I also noticed this workaround works better after checking "delete history when firefox is closed on" BUT unchecking all the options connected to this one (cache, history, cookies, etc.)), but this is getting annoying since crashes have been more frequent lately. Anyone can give me some insight on this?

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Shadow110
Shadow110
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The crash report is several pages of data. We need the report numbers to see the whole report. Make sure to send the bp- as per the picture

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx57

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.