Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

stolen passwords

  • 2 antwoorden
  • 1 heeft dit probleem
  • 2 weergaven
  • Laatste antwoord van FredMcD

stujo
stujo
more options

Last night I received an email, the main content of which was clearly spam, though trying to blackmail me, the reason for my concern was the heading included a password that I use, though not frequently. The email claimed to use a keylogger to get this password. I have not visited the site that I use the password for, for some time and as Firefox remembers the password I would not have typed it in. I scanned my desktop (Ubuntu 16.04) with clam tk and it picked up 60 items which I quarantined, these were in Libre office and not Firefox. I have since deleted and re-installed both Firefox and Libre office, and changed passwords. My concern is, how did it get hold of a password?, and other than what I have already done is there any other measures I should take to secure my computer? Thanks in advance

Last night I received an email, the main content of which was clearly spam, though trying to blackmail me, the reason for my concern was the heading included a password that I use, though not frequently. The email claimed to use a keylogger to get this password. I have not visited the site that I use the password for, for some time and as Firefox remembers the password I would not have typed it in. I scanned my desktop (Ubuntu 16.04) with clam tk and it picked up 60 items which I quarantined, these were in Libre office and not Firefox. I have since deleted and re-installed both Firefox and Libre office, and changed passwords. My concern is, how did it get hold of a password?, and other than what I have already done is there any other measures I should take to secure my computer? Thanks in advance

Alle antwoorden (2)

philipp
philipp
  • Moderator
more options

hi, you could check at https://haveibeenpwned.com/ if your account credentials got compromised in a known website breach.

FredMcD
FredMcD
more options

Make sure you change ALL of your passwords on every site. Also, check your user information on those sites to make sure they are still correct.