Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Thunderbird appears to have deleted my passwords so I have to reenter them to send and receive messages. How to fix this?

more options

When I start Thunderbird now , it asks for my password, which I enter, and then Thunderbird downloads any messages. When I send a message, Thunderbird now asks for the outgoing password, which I enter, and then Thundebird sends the message. But now Thunderbird does not save the passwords. When I look at the list of saved passwords, only one is listed.

When I start Thunderbird now , it asks for my password, which I enter, and then Thunderbird downloads any messages. When I send a message, Thunderbird now asks for the outgoing password, which I enter, and then Thundebird sends the message. But now Thunderbird does not save the passwords. When I look at the list of saved passwords, only one is listed.

Gekozen oplossing

I shut down and restarted, but this did not solved the problem. Again Thunderbird asked for my password. This time I clicked on the box to save the password. I realized this is not the Master Password. Now the passwords are saved, so I expect the problem is solved, but I don't know why the passwords were deleted.

Dit antwoord in context lezen 👍 0

Alle antwoorden (1)

more options

Gekozen oplossing

I shut down and restarted, but this did not solved the problem. Again Thunderbird asked for my password. This time I clicked on the box to save the password. I realized this is not the Master Password. Now the passwords are saved, so I expect the problem is solved, but I don't know why the passwords were deleted.