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Audio takes time to start

  • 6 antwoorden
  • 1 heeft dit probleem
  • 7 weergaven
  • Laatste antwoord van Leonelf

Leonelf
Leonelf
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When playing videos or sounds, the first few seconds are silent. This does not depend on the position in the video, I can scan through the media at random, but the sound will only start after around 5 seconds. After the sound started, it works flawlessly, but when sound is stopped for a few minutes, the same problem arises again.

Tl;dr: Sound takes time to "boot" and then "shuts down" after a while of not using sound, needing another "boot".

This happens with youtube and other HTML5 video players (streamcloud etc)

When playing videos or sounds, the first few seconds are silent. This does not depend on the position in the video, I can scan through the media at random, but the sound will only start after around 5 seconds. After the sound started, it works flawlessly, but when sound is stopped for a few minutes, the same problem arises again. Tl;dr: Sound takes time to "boot" and then "shuts down" after a while of not using sound, needing another "boot". This happens with youtube and other HTML5 video players (streamcloud etc)

Alle antwoorden (6)

Shadow110
Shadow110
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If not there yet please update to 61.0.2 by going to Help --> About

See if anything here is helpful : VIDEO AUDIO

Leonelf
Leonelf Vraageigenaar
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I'm on the latest Firefox (61.0.2) and running Windows 10 x64. I already found the articles you linked, but they didn't help.

Shadow110
Shadow110
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Please try : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

Leonelf
Leonelf Vraageigenaar
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I launched it in safe mode and the issue still appears. The sound starts after ~5 seconds.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

Leonelf
Leonelf Vraageigenaar
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Just tried; In Safemode the same error occurs. Though I found a new symptom: The "cooldown" seems to include Firefox restarts. So if i restart firefox, sound works directly if it worked before (and then you can wait for it not to work when pausing).