Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Version 62 update broke Pocket & Add-ons

kwiebe
kwiebe
more options

After update, no longer have Pocket button in address bar. Tried all the 'restore Pocket' suggestions to no avail (it's enabled). Clicking on the three dots in the address bar does not have option to add Pocket to address bar. Update also broke some Extensions, even though they are still listed in the as enabled and compatible with v 62. For example, Adblock Plus, Tab Auto Refresh, etc. all show in the Extensions list as active, but they no longer have their icons displayed to the right of the search bar. That area is now empty, except for two icons View history and Show sidebars. Not impressed with v 62 as a result.  :-(

After update, no longer have Pocket button in address bar. Tried all the 'restore Pocket' suggestions to no avail (it's enabled). Clicking on the three dots in the address bar does not have option to add Pocket to address bar. Update also broke some Extensions, even though they are still listed in the as enabled and compatible with v 62. For example, Adblock Plus, Tab Auto Refresh, etc. all show in the Extensions list as active, but they no longer have their icons displayed to the right of the search bar. That area is now empty, except for two icons View history and Show sidebars. Not impressed with v 62 as a result. :-(

Alle antwoorden (2)

Shadow110
Shadow110
more options

Hi, please update your Flash Player Version to : 31.0.0.108 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 62.0.0 with a Full Version Installer

Will need to work further bu let's get the program part done. Please let us know if this solved your issue or if need further assistance.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hmm, what's going on there. Could you try the "Restore Defaults" button in the Customize panel to reset the toolbar area. While you're in there, you also could check whether the missing add-on icons are available to drag back to the bar.

Customize Firefox controls, buttons and toolbars

Regarding Pocket, could you check this:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste pocket and pause while the list is filtered

(3) If the extensions.pocket.enabled preference is bolded and "modified" or "user set" to false, double-click it to restore the default value of true

If it gets re-disabled at the next startup or if the preference has a status of "locked" then we'll ask you to check for some files outside of Firefox.