We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

mobile telephone number is not accepted

  • 2 antwoorden
  • 1 heeft dit probleem
  • 4 weergaven
  • Laatste antwoord van FritsJansen

more options

Moments ago I upgraded to the latest Firefox version. It now requires a login, and during the installation it asks me for my mobile telephone number. But the number I type is said to be invalid, perhaps because I am currently in Germany and use a Dutch mobile telephone number. The field presented to me shows "+49", the German country code. I replace that with +31 and the rest of my number, but that is not allowed. The software should accept that users may updgrade firefox abroad.

Moments ago I upgraded to the latest Firefox version. It now requires a login, and during the installation it asks me for my mobile telephone number. But the number I type is said to be invalid, perhaps because I am currently in Germany and use a Dutch mobile telephone number. The field presented to me shows "+49", the German country code. I replace that with +31 and the rest of my number, but that is not allowed. The software should accept that users may updgrade firefox abroad.

Alle antwoorden (2)

more options

No desktop Firefox download or internal update from Mozilla.org requires a phone number or a login in order to use it.

You may get asked if you would like to create a Firefox account to sync with Firefox on say a phone however a phone# is not required. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account

Bewerkt door James op

more options

I may not need it, but I want to use my smartphone. Then it would be helpful if my actual mobile number is accepted, even if I am abroad. I understand that not all countries are perhaps supported, but The Netherlands and Germany are, I guess.