Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

How can I restore messages to my Inbox??

  • 2 antwoorden
  • 1 heeft dit probleem
  • 30 weergaven
  • Laatste antwoord van reber6013

more options

I backed up the Inbox using Import/Export Tools some months ago. I exported in EML format. Now because of a system crash I need to import those messages back into my Inbox. When I use the Import/Export Tools to import these messages from my backup media, the messages are restored to both my Thunderbird Inbox and to the Inbox on the Earthlink e-mail server.

I don't want them on the e-mail server, I want them restored only to the Thunderbird Inbox.

After I did the import, they went to both the Thunderbird Inbox and the server Inbox. When I used the Earthlink Web Mail service, I could see them in the server Inbox. When I deleted them from the Inbox using the Web Mail services, they also were deleted from the Thunderbird Inbox.

I want to get these messages back to the Thunderbird Inbox but not to the Earthlink Web Mail Inbox. What do I need to do?

I backed up the Inbox using Import/Export Tools some months ago. I exported in EML format. Now because of a system crash I need to import those messages back into my Inbox. When I use the Import/Export Tools to import these messages from my backup media, the messages are restored to both my Thunderbird Inbox and to the Inbox on the Earthlink e-mail server. I don't want them on the e-mail server, I want them restored only to the Thunderbird Inbox. After I did the import, they went to both the Thunderbird Inbox and the server Inbox. When I used the Earthlink Web Mail service, I could see them in the server Inbox. When I deleted them from the Inbox using the Web Mail services, they also were deleted from the Thunderbird Inbox. I want to get these messages back to the Thunderbird Inbox but not to the Earthlink Web Mail Inbox. What do I need to do?

Gekozen oplossing

Is your account IMAP... Then the server and Thunderbird are synchronized. That ois how IMAP works.

You are perhaps expecting behavior like folk have traditionally had with POP mail accounts. If so I suggest you configure your account as POP, not IMAP.

See https://support.mozilla.org/en-US/kb/glossary-terms-including-types-accounts#w_mail-accounts

Dit antwoord in context lezen 👍 2

Alle antwoorden (2)

more options

Gekozen oplossing

Is your account IMAP... Then the server and Thunderbird are synchronized. That ois how IMAP works.

You are perhaps expecting behavior like folk have traditionally had with POP mail accounts. If so I suggest you configure your account as POP, not IMAP.

See https://support.mozilla.org/en-US/kb/glossary-terms-including-types-accounts#w_mail-accounts

more options

That was exactly the problem. Thanks so much for your help. I was configured as an IMAP Mail Server. When I reconfigured the account to a POP Mail Server every thing worked great. Thanks again for the good help.