We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crash report crashes my phone

  • 3 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van pierre233554

more options

I have a moto z3 and I installed Firefox to use as my browser and it's something I've used for a long time but whenever Firefox's crash report pops up my phone only shows a blank screen and it's stubbornly tries to stay there. I have to hit the return to home screen button to get rid of it. If I hit the other apps button it immediately pops back up and it usually pops back up several times when I try to hit the home button. I usually don't care about this but recently it started popping up when my phone is off and when it pops up when my phone is off you can interfere with apps like my alarm which is almost made me late for work several times now.

I have a moto z3 and I installed Firefox to use as my browser and it's something I've used for a long time but whenever Firefox's crash report pops up my phone only shows a blank screen and it's stubbornly tries to stay there. I have to hit the return to home screen button to get rid of it. If I hit the other apps button it immediately pops back up and it usually pops back up several times when I try to hit the home button. I usually don't care about this but recently it started popping up when my phone is off and when it pops up when my phone is off you can interfere with apps like my alarm which is almost made me late for work several times now.

Alle antwoorden (3)

more options

Go to about:crashes and provide here last few submitted crash ids.

more options

When a crash report pops up it only shows a blank screen. As stated clearly in the original post.

more options

TyDraniu said

Go to about:crashes and provide here last few submitted crash ids.

On my phone the list of crash reports only shows non-submitted ones. The list of submitted reports is empty. I have the impression that crash report crashes while trying to submit the reports.