Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Forgot my account password, can I reset the password and recover saved info from local copy?

  • 4 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van FredMcD

p1x3l
p1x3l
more options

So I appear to have lost my account password, but still have systems logged in to the account and syncing, and I can access my account page. I understand that if I reset my account password, stored sync passwords on the server will be deleted. However, I wanted to understand if when I reset the account password it will allow me to preserve the saved sync passwords on one of the synced system to re-populate the server.

Thanks!.

So I appear to have lost my account password, but still have systems logged in to the account and syncing, and I can access my account page. I understand that if I reset my account password, stored sync passwords on the server will be deleted. However, I wanted to understand if when I reset the account password it will allow me to preserve the saved sync passwords on one of the synced system to re-populate the server. Thanks!.

Bewerkt door p1x3l op

Gekozen oplossing

So, I bit the bullet and gave it a try.

I disconnected Sync keeping all local information (unchecked "Remove Firefox Sync Data" and "Remove Other Private Data"), reset the password, and then reconnected Sync with the new password.

It worked! I did not lose any stored passwords in the process.

Dit antwoord in context lezen 👍 0

Alle antwoorden (4)

FredMcD
FredMcD
more options

Type about:preferences#security<enter> in the address bar. Look under Logins,

Note: For Firefox 56+ its; about:preferences#privacy Look under Forms & Passwords +++++++++++++++++++++++++++++++ Turn on Remember Logins. To check the passwords you have listed, press Saved Logins.


Is the password listed here?

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address
p1x3l
p1x3l Vraageigenaar
more options

Hi FredMcD,

Thanks for responding.

No, the Firefox Account password is not listed under the saved logins.

p1x3l
p1x3l Vraageigenaar
more options

Gekozen oplossing

So, I bit the bullet and gave it a try.

I disconnected Sync keeping all local information (unchecked "Remove Firefox Sync Data" and "Remove Other Private Data"), reset the password, and then reconnected Sync with the new password.

It worked! I did not lose any stored passwords in the process.

FredMcD
FredMcD
more options

That was very good work. Well done.