Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

firefox account sign in does not prompt for login. Screen freezes.

  • 7 antwoorden
  • 1 heeft dit probleem
  • 17 weergaven
  • Laatste antwoord van FredMcD

more options

Unable to complete the Firefox sign in. Form does not display completely.

Unable to complete the Firefox sign in. Form does not display completely.

Alle antwoorden (7)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

more options

Same in safe mode. No content blocking either.

Thanks!

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

This is a new account on Windows 10.

One thing, Firefox reports the

https://accounts.firefox.com/signin?service=sync&context=fx_desktop_v3&entrypoint=menupanel

is not secure. Perhaps that is blocking access. I can access the sight with Edge and Chrome.

more options

Please explain the problem in detail. What happens? What is the exact error messages?

more options

I've attached Site Information from Firefox at the URL where I try to supply my account credentials.

Can I supply anything else?


Thanks, Tom

more options

I called for more help.