Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Downloading backup emails

  • 1 antwoord
  • 1 heeft dit probleem
  • 15 weergaven
  • Laatste antwoord van Eanie

more options

Backed up Thunderbird emails but when came to install on a new Windows 10 it was empty. Windows 10 was corrupted so had to reinstall Windows with MS help. Reinstalled Thunderbird had same /Profile name/nnnnnnnn.default folder as previously.

New Windows program had folder Windows.old which contained the same default and included the emails presumably. Then Imported files from C:Windows.old but did not work and lost the *.default folder in the process and no new emails. Rather than try again, I would like some direction please.

PS I did not backup the Address book so hope the file is somewhere in Windows.old.

Backed up Thunderbird emails but when came to install on a new Windows 10 it was empty. Windows 10 was corrupted so had to reinstall Windows with MS help. Reinstalled Thunderbird had same /Profile name/nnnnnnnn.default folder as previously. New Windows program had folder Windows.old which contained the same default and included the emails presumably. Then Imported files from C:Windows.old but did not work and lost the *.default folder in the process and no new emails. Rather than try again, I would like some direction please. PS I did not backup the Address book so hope the file is somewhere in Windows.old.

Gekozen oplossing

Hoorah I worked it out and restored the old emails and address book. Find 'Restoring to a different location'.

To open the Profile Manager I used the MS key + R then in the Run dialogue I entered thunderbird.exe -p with no " " marks.

Dit antwoord in context lezen 👍 0

Alle antwoorden (1)

more options

Gekozen oplossing

Hoorah I worked it out and restored the old emails and address book. Find 'Restoring to a different location'.

To open the Profile Manager I used the MS key + R then in the Run dialogue I entered thunderbird.exe -p with no " " marks.