Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Why do I need to re-install my Dashlane password manager after every update

  • 9 antwoorden
  • 3 hebben dit probleem
  • 11 weergaven
  • Laatste antwoord van Charliebody

more options

After every Firefox update I have to re-install my Dashlane password manager. Why is this?

After every Firefox update I have to re-install my Dashlane password manager. Why is this?

Alle antwoorden (9)

more options

Have you contact their support on this problem your having?

more options

How? I have tried several times but keep getting this page

more options

bkallem said

How? I have tried several times but keep getting this page

Hello bkallem,

You will find a link to contact them at the bottom of this page :

https://support.dashlane.com/hc/en-us/articles/202699011-How-to-check-your-Dashlane-extension-in-Firefox

Please go over the article first ....

May I ask why you don't save yourself some money and use Firefox Password Manager instead ?

See :

https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-and-import

more options

billm4805 said

After every Firefox update I have to re-install my Dashlane password manager. Why is this?

Hello billm4805,

Would you please take a look at my post, directed at "bkallem" ?

I would like to suggest the same to you : use Firefox Password Manager instead of Dashlane and save yourself some money (and problems) .....

more options

I have this problem too with the free version of Dashlane. I cannot find Dashlane on the list of possible extensions though it always used to be there.

If I switch to FF Password manager will all my passwords transfer - seamlessly??? and free??

more options

Charliebody said

If I switch to FF Password manager will all my passwords transfer - seamlessly??? and free??

Firefox Password Manager (like all Mozilla products) is free !

I spent the last hour trying to find a way to export passwords from Dashlane, but couldn't find it, so I gave up - maybe you could contact Dashlane (see the link in my post directed at bkallem) ?

I don't use a password manager myself; I'm my own password manager - I'm safe, efficient, easy to use and don't cost a dime : I use good ol' fashioned pen and paper to write down my passwords .....

more options

I can export my passwords from Dashlane but how do I import them into Firefox. I cannot find info on Firefox how to do this and there are about 150 of them!

more options

What kind of file does Dashlane create when you export the passwords ?

Firefox prefers JSON format to make it possible to import logins. If you have another format (XML or CSV) then you would have to convert this file to JSON format.


more options

It's EXCEL at the moment. I have just tried 'Save As' but the format JSON isn't offered. I have a feeling I'm getting out of my depth here....