Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

bookmarks are not working even with new version 68.0.1 and cannot uninstall version 68.0

  • 7 antwoorden
  • 1 heeft dit probleem
  • 2 weergaven
  • Laatste antwoord van FredMcD

more options

I cannot bookmark anything. I have an old version of the sidebar. version 68.0 shows on my apps with a blue page type logo. I don't know what this is. I have followed advice on deleting, reinstalling and refreshing but nothing seems to work. I'm not particularly computer savvy but I want my bookmarks to work. Any help would be appreciated. I also may have caused a problem by changing JSON in the profile so really stuck

I cannot bookmark anything. I have an old version of the sidebar. version 68.0 shows on my apps with a blue page type logo. I don't know what this is. I have followed advice on deleting, reinstalling and refreshing but nothing seems to work. I'm not particularly computer savvy but I want my bookmarks to work. Any help would be appreciated. I also may have caused a problem by changing JSON in the profile so really stuck

Gekozen oplossing

The places.sqlite file contains your History and Bookmarks. And it looks like it is corrupted.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox.

The browser should then create a new place.sqlite and recover your bookmarks from the backup files. Note: Your history is not backed up and will be lost.

Dit antwoord in context lezen 👍 1

Alle antwoorden (7)

more options

What's your computer system and Firefox version?

[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

more options

> Task: checkIntegrity - Unable to check places.sqlite integrity: Error: Error(s) encountered during statement execution: database disk image is malformed > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

more options

Gekozen oplossing

The places.sqlite file contains your History and Bookmarks. And it looks like it is corrupted.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox.

The browser should then create a new place.sqlite and recover your bookmarks from the backup files. Note: Your history is not backed up and will be lost.

more options

Thank you so much. It works perfectly. How do I back up history so I don't lose it again?

more options

Back up and restore information in Firefox profiles.{web link} I use an add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.

more options

Thanks again. Have a good day

more options

Glad to help. Safe Surfing.