Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

since changing the account password on one of my gmail accounts, I can't receive messages, just get authentication failed message. I know the password is correc

  • 4 antwoorden
  • 2 hebben dit probleem
  • 38 weergaven
  • Laatste antwoord van tonymccargar

more options

I had to change the password for one of my gmail accounts, now I just get 'authentication failure while connecting to server imap.gmail.com'. I know the password entered is correct! My other gmail accounts for which I did not change the password continue to work fine. I cannot see any difference in the security setting between this account and the others.

I had to change the password for one of my gmail accounts, now I just get 'authentication failure while connecting to server imap.gmail.com'. I know the password entered is correct! My other gmail accounts for which I did not change the password continue to work fine. I cannot see any difference in the security setting between this account and the others.

Gekozen oplossing

Did you delete the old password in Tools/Options/Security/Passwords/Saved Passwords? There would be an entry for imap://, smtp:// and oauth:// if the authentication was OAuth2. After removing the old passwords, restart TB and enter the password when prompted. OAuth2 authentication is recommended to avoid issues with two-step verification and 'less-secure apps' settings in Google.

Dit antwoord in context lezen 👍 1

Alle antwoorden (4)

more options

Gekozen oplossing

Did you delete the old password in Tools/Options/Security/Passwords/Saved Passwords? There would be an entry for imap://, smtp:// and oauth:// if the authentication was OAuth2. After removing the old passwords, restart TB and enter the password when prompted. OAuth2 authentication is recommended to avoid issues with two-step verification and 'less-secure apps' settings in Google.

more options

Didn't work. I had omitted to change the oauth2 password, but even when I did that, and closed TB I was still unable to connect. It didn't prompt me for a new password by the way - perhaps because I had filled in the new one in stead of deleting the passwords?

more options

Success! - did as I was told, and deleted rather than changed the entries. Thanks.

more options

Same issue only after deleting passwords, close and restart TB same message; went back to passwords and they reappeared. No prompt when opening TB just the error. I would like to delete account and start over but I'm afraid of losing my folders and content.