Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Cant syncronize bookmarks after factory reset of tablet

  • 1 antwoord
  • 2 hebben dit probleem
  • 19 weergaven
  • Laatste antwoord van Paul

paulpaulsenscreenshot
paulpaulsenscreenshot
more options

Hi,

After a factory reset i did for my tablet i cant synchronize my bookmarks anymore. I definitely synched them b4. The reset was done a few times over the last months too and it always worked. It seems like they are just gone.

B4 i reset my tablet i deleted the account via the option in android.

There was already a similar problem in this forum. Answer was: sync is not a backup option and bookmarks might be lost. So maybe i was just lucky the other times it worked anyway.

Im using this account only with mobile devices.

My questions:

1) Is it true that synced bookmarks might be gone?

2) Is there a way to check if the bookmarks are still saved somewhere in my Firefox account?

3) Is there a way to save bookmarks on Android only?

Hi, After a factory reset i did for my tablet i cant synchronize my bookmarks anymore. I definitely synched them b4. The reset was done a few times over the last months too and it always worked. It seems like they are just gone. B4 i reset my tablet i deleted the account via the option in android. There was already a similar problem in this forum. Answer was: sync is not a backup option and bookmarks might be lost. So maybe i was just lucky the other times it worked anyway. Im using this account only with mobile devices. My questions: 1) Is it true that synced bookmarks might be gone? 2) Is there a way to check if the bookmarks are still saved somewhere in my Firefox account? 3) Is there a way to save bookmarks on Android only?

Alle antwoorden (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Yes, you are right in sayinf the Firefox sync is not a backup service and it is true that you may lose syncced data.

I haveno way to access you account to access any data in it, it is encrypted for your privacy and security, but please appreciate that if you sync and the data is not there, it is not going to be available anywhere else.

Sync is designed to move bookmarks and other data between two or more copies of Firefox.