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Firefox confirms sign-in, but sync does not work and Firefox will continue asking for additional sign-in as if I had never signed in.

  • 4 antwoorden
  • 1 heeft dit probleem
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  • Laatste antwoord van Bloom22

Bloom22
Bloom22
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Even though confirmed within Firefox, the account sign-in does not appear to be "sticking." Sync does not work and the device does not show up on my device list. I DO get confirmations of the sign-up on the Firefox page AND via email. I have restarted the device and uninstalled, then reinstalled the Firefox app. My sync account works fine on my desktop and phone, but not my tablet, where these odd behaviors are taking place.

Even though confirmed within Firefox, the account sign-in does not appear to be "sticking." Sync does not work and the device does not show up on my device list. I DO get confirmations of the sign-up on the Firefox page AND via email. I have restarted the device and uninstalled, then reinstalled the Firefox app. My sync account works fine on my desktop and phone, but not my tablet, where these odd behaviors are taking place.

Alle antwoorden (4)

Paul
Paul
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Hi

Have you received any verification email in respect of the new device and sign in?

Bloom22
Bloom22 Vraageigenaar
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Yes. Verification email came, I entered the code, it said, in essence, "you are verified," then proceeded not to sync and to re-ask for log-in. I did this multiple times, including after uninstalling/re-installing newest version of the browser app.

Paul
Paul
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  • Top 10 Contributor
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Do you have any add-ons installed in Firefox for Android?

Bloom22
Bloom22 Vraageigenaar
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Only the "Default 1.0" theme that was auto-installed.. No other add-ons.