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interface not clickable, can write on address bar but useless, even on safe mode after reinstall with default settings

  • 6 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van cor-el

luca.trnky
luca.trnky
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Hello, I have a problem with Firefox: buttons aren't working anymore. I can't even close the window with the X button in the upper left corner of the window. If I click on the 3 bars menu button, the cascade menu opens but none of the options seem to work. I can click and write on the address bar but when I press <enter> it does nothing. I tried to drag some links from the desktop too, same result... Every help would be appretiated... Luca.

Hello, I have a problem with Firefox: buttons aren't working anymore. I can't even close the window with the X button in the upper left corner of the window. If I click on the 3 bars menu button, the cascade menu opens but none of the options seem to work. I can click and write on the address bar but when I press <enter> it does nothing. I tried to drag some links from the desktop too, same result... Every help would be appretiated... Luca.

Alle antwoorden (6)

the-edmeister
the-edmeister
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Try using the Firefox SafeMode feature to troubleshoot that issue.

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Then let us know if that solve the issue.

luca.trnky
luca.trnky Vraageigenaar
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No, SafeMode doesn't help... neither reinstalling with default settings...

luca.trnky
luca.trnky Vraageigenaar
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None? :(

luca.trnky
luca.trnky Vraageigenaar
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None had this problem too? none can help me to solve it?

the-edmeister
the-edmeister
  • Moderator
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luca.trnky said
No, SafeMode doesn't help... neither reinstalling with default settings...

Did you create a new Profile to achieve "default settings"?
Reinstalling Firefox alone and maybe even doing a Profile Refresh may not achieve 100% "default settings".

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you do a clean reinstall and deleted the Firefox program folder ?

Reinstall Firefox