Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I cannot compose a new e-mail or respond to one. Can't type text in the body. 3 separate accounts & servers.

  • 3 antwoorden
  • 2 hebben dit probleem
  • 7 weergaven
  • Laatste antwoord van sfhowes

more options

Latest Thunderbird version for Mac 38.01. I can no longer compose an e-mail message, or forward one or respond to one. The new message screen comes up, I can type in the address and subject line, but when the cursor tabs to the body text, there's nothing but a blank screen. And with no body text, the Send button is not active. I have 3 different accounts using 3 different services and servers, and the problem is the same for all three accounts. By the way, this was working fine with the same accounts on an older version of Thunderbird, but this new version wiped out my old version.

Latest Thunderbird version for Mac 38.01. I can no longer compose an e-mail message, or forward one or respond to one. The new message screen comes up, I can type in the address and subject line, but when the cursor tabs to the body text, there's nothing but a blank screen. And with no body text, the Send button is not active. I have 3 different accounts using 3 different services and servers, and the problem is the same for all three accounts. By the way, this was working fine with the same accounts on an older version of Thunderbird, but this new version wiped out my old version.

Gekozen oplossing

Does it work in safe mode? Hold Option when you launch TB, or Help/Restart with add-ons disabled.

Dit antwoord in context lezen 👍 2

Alle antwoorden (3)

more options

Gekozen oplossing

Does it work in safe mode? Hold Option when you launch TB, or Help/Restart with add-ons disabled.

more options

You are right on target. Started in safe mode and it took off as usual. Thanks for the help! Tony

more options

If it works in safe mode, check your add-ons for compatibility, and the possibility that the layout is broken Reset toolbars and controls at safe mode prompt).