Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Can't pair devices

  • 3 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van Belk1n

Belk1n
Belk1n
more options

Recently I tried to sent tab to my smartphone, but couldn`t do it. I'm logged in on both devices, desktop and android, but they don't paired. I can't find such option (when I`m trying to log out and log in again, I just need to put my email and password, there is no pair option). Also sync doesn't work on Android (I tried to tap, but nothing happened) and sync options are inactive.

Recently I tried to sent tab to my smartphone, but couldn`t do it. I'm logged in on both devices, desktop and android, but they don't paired. I can't find such option (when I`m trying to log out and log in again, I just need to put my email and password, there is no pair option). Also sync doesn't work on Android (I tried to tap, but nothing happened) and sync options are inactive.
Gekoppelde schermafbeeldingen

Gekozen oplossing

Okay, I've managed to sync both devices. Seems like the problem was in my location (Crimea), so I turned on VPN and sync was done successfully. Does Firefox / Mozilla apply sanctions for Crimea?

Dit antwoord in context lezen 👍 0

Alle antwoorden (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Are you signed into the same account (same email and password) on both devices?

Belk1n
Belk1n Vraageigenaar
more options

Seburo said
Hi Are you signed into the same account (same email and password) on both devices?

Hi. Yes, you can see it on screenshots above. And 'the system' see both devices.

Belk1n
Belk1n Vraageigenaar
more options

Gekozen oplossing

Okay, I've managed to sync both devices. Seems like the problem was in my location (Crimea), so I turned on VPN and sync was done successfully. Does Firefox / Mozilla apply sanctions for Crimea?