Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Cannot start Thunderbird due to XML parsing error

  • 5 antwoorden
  • 3 hebben dit probleem
  • 2 weergaven
  • Laatste antwoord van nocom

nocom
nocom
more options

For some unknown reason I cannot start Thunderbird anymore. The error is:

XML Parsing Error: undefined entity Location: chrome://messenger/content/messenger.xhtml Line Number 905, Column 3: 

 <key id="openLightningKey"
</pre>

--^

Because it won't even start I don't know ehere to start and I am even more mystified that there seems to be a path to chrome which I have not installed as far as I know. I did install lightning a year ago and this worked nicely until know it seems.

Any help will be greatly appreciated.
For some unknown reason I cannot start Thunderbird anymore. The error is: XML Parsing Error: undefined entity Location: chrome://messenger/content/messenger.xhtml Line Number 905, Column 3: <key id="openLightningKey" --^ Because it won't even start I don't know ehere to start and I am even more mystified that there seems to be a path to chrome which I have not installed as far as I know. I did install lightning a year ago and this worked nicely until know it seems. Any help will be greatly appreciated.
Gekoppelde schermafbeeldingen

Alle antwoorden (5)

entodoays
entodoays
more options

I am able to run Thunderbird only in safe mode. Disabling add-ons and resetting controls is not enough.

The problem started when I disabled all the calendars because I kept getting notifications that I couldn't dismiss, so I decided not to use the in-built calendar. I was using TBsync add-on with Caldav provider, but disabling and uninstalling them is still not enough.

I'm running Thuderbird 78.3.2 that came with Ubuntu 20.10.

Bewerkt door entodoays op

staringatclouds
staringatclouds
more options

I can only run Thunderbird in safe mode using "thunderbird -safe-mode" from a terminal window

The problem started about an hour ago, researching it seemed to point to a problem with the calendar, the last thing I did on the calendar was edit an appointment to move it a week into the future, so while in safe mode I had a look at that & deleted that appointment but I'm still getting the error on Thunderbird on startup

Error text is

XML Parsing Error: undefined entity Location: chrome://messenger/content/messenger.xhtml Line Number 905, Column 3: 

 <key id="openLightningKey"
</pre>

--^
entodoays
entodoays
more options

I downloaded Thunderbird 78.4.0 from the thunderbird.net site and this version works flawlessly it seems. At least no XML error pops up when trying to open the app not only with a new profile, but also when opening the same profile I was using in the version installed with the system.

Bewerkt door entodoays op

staringatclouds
staringatclouds
more options

Mine has been upgraded to 78.4.0 as part of the normal linux upgrade process, also seems to work fine

Suggests a the previous update was a little dodgy, latest version seems to sort out the problem

This can be closed for me

nocom
nocom Vraageigenaar
more options

I manually downloaded and installed version 78.4.0 and that did the trick. Thanks for the suggestions!