Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox is already running, but not responding.

  • 3 antwoorden
  • 1 heeft dit probleem
  • 5 weergaven
  • Laatste antwoord van FredMcD

more options

Please help! I continue to get the ‘Firefox is already running, but not responding. The old Firefox process must be closed to open a new window.’ error.

I have tried everything suggested I’ve come across and I have still not been able to resolve the problem.

I have tried the following: -End Process from the Windows Task Manager Processes tab (firefox.exe will not close) -Kill task from Command Prompt -created a new profile -tried deleting the parent.lock from profile -restarted computer

None of these solutions are working! What am I missing?!

Please help! I continue to get the ‘Firefox is already running, but not responding. The old Firefox process must be closed to open a new window.’ error. I have tried everything suggested I’ve come across and I have still not been able to resolve the problem. I have tried the following: -End Process from the Windows Task Manager Processes tab (firefox.exe will not close) -Kill task from Command Prompt -created a new profile -tried deleting the parent.lock from profile -restarted computer None of these solutions are working! What am I missing?!

Alle antwoorden (3)

more options
more options

Thanks Fred. I previously tried all the options in link #1 you sent.

I don’t have a Mac, I’m not sure how to translate the info from links #2 & #3 to my PC.

Link #4 didn’t open for me.

more options

kate.chambers said

Link #4 didn’t open for me.

I informed the admin.