Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Cannot disable Message Pane

  • 3 antwoorden
  • 1 heeft dit probleem
  • 26 weergaven
  • Laatste antwoord van richnat

richnat
richnat
more options

Ever since the last update I have not been able to disable the Message Pane. I minimize it but it still functions. I turn it on and off with F8 but it is still there. Whether visible or not, all incoming emails are marked as read. I don't want to use the Message Pane and I don't want email to be marked as read until I actually open them.

Ever since the last update I have not been able to disable the Message Pane. I minimize it but it still functions. I turn it on and off with F8 but it is still there. Whether visible or not, all incoming emails are marked as read. I don't want to use the Message Pane and I don't want email to be marked as read until I actually open them.

Gekozen oplossing

Try this: Help/Troubleshooting, Profile Folder, Open Folder, close TB, delete session.json, the file that stores the TB layout when it's closed. Restart TB and see if the Message Pane status is retained.

For the problem with read status, see https://support.mozilla.org/en-US/questions/1347330#answer-1443268

Dit antwoord in context lezen 👍 1

Alle antwoorden (3)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

re :Ever since the last update What version are you currently using?

What OS are you using?

If you restart Thunderbird in Safe Mode do you still see same issue?

sfhowes
sfhowes
  • Top 10 Contributor
more options

Gekozen oplossing

Try this: Help/Troubleshooting, Profile Folder, Open Folder, close TB, delete session.json, the file that stores the TB layout when it's closed. Restart TB and see if the Message Pane status is retained.

For the problem with read status, see https://support.mozilla.org/en-US/questions/1347330#answer-1443268

richnat
richnat Vraageigenaar
more options

The link to the other thread above answered my questions and allowed me to also eliminate the spam toolbar from AVG. I do have Bitdefender and running everything on Win10.