Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I have a complex issue which needs to be addressed by a live representative. What is a phone number where I can contact a live person?

  • 5 antwoorden
  • 6 hebben dit probleem
  • 2 weergaven
  • Laatste antwoord van James

more options

I need to talk to a representative on the phone. What is the customer service representative phone number for Firefox?Mozilla?

I need to talk to a representative on the phone. What is the customer service representative phone number for Firefox?Mozilla?

Alle antwoorden (5)

more options

Hello,

I am sorry to tell you this, but we are all volunteers, so we do not have a unified phone number. If you could, please make a new issue or respond in this issue about your issue, so that we can help you as best as we can.

If I may ask, what makes your issue that complex?

more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

more options

I can see images within Yahoo news articles using Microsoft edge but not Firefox. Can this be corrected? ...

Bewerkt door James op

more options

Sorry, current forum security sometimes delays the posting of messages.


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

@jfwash you should start a new thread of your own instead of hijacking an unrelated thread for help.

https://support.mozilla.org/en-US/questions/new/desktop/form