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Lost bookmarks

  • 4 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van FredMcD

arthur.martin0011
arthur.martin0011
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Hi Team,

Greetings.

I had a list of bookmarks in Mozilla browser and they were synced well with my account. My PC crashed and i got it replaced from the organization. Even after logging into my account i was unable to restore bookmarks. Please let me know how to proceed further.

Regards, Arthur

Hi Team, Greetings. I had a list of bookmarks in Mozilla browser and they were synced well with my account. My PC crashed and i got it replaced from the organization. Even after logging into my account i was unable to restore bookmarks. Please let me know how to proceed further. Regards, Arthur

Alle antwoorden (4)

FredMcD
FredMcD
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Are the bookmarks still on the other members of the sync?

Click on the 'hamburger' (3 horizontal lines) icon on the toolbar. The first entry should be your e-mail with a right-arrow. Press it. Then select Sync Now.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Just the messenger... https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer

If the pc is from your organization, I would assume that they use Bitlocker. If they can access the data on the hard drive then you may be in luck if they're nice. The sync service is not a back up of your data, but allows you to sync you browser data to different devices. see screenshot

arthur.martin0011
arthur.martin0011 Vraageigenaar
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Thank you for the response. But i am looking for lost bookmarks which were synced earlier with my account on old PC. They did not show up when i logged in with the same account on this PC.

FredMcD
FredMcD
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Do you still have the old computer? If so, start its Firefox. Then select Sync Now.