We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox keeps asking for the master password even though I only use sync for bookmarks

  • 4 antwoorden
  • 2 hebben dit probleem
  • 15 weergaven
  • Laatste antwoord van cor-el

charvat.k
charvat.k
more options

Every time shortly after starting Firefox, it asks me for the master password. I've read that it has to do with synchronisation via a Firefox account and the saved login credentials for that account. But I use sync exclusively for bookmarks, not for logins.

Is there a way to use the master password, use sync for bookmarks, but prevent Firefox from pestering me with the master password when I don't need to log in to a website?

Every time shortly after starting Firefox, it asks me for the master password. I've read that it has to do with synchronisation via a Firefox account and the saved login credentials for that account. But I use sync exclusively for bookmarks, not for logins. Is there a way to use the master password, use sync for bookmarks, but prevent Firefox from pestering me with the master password when I don't need to log in to a website?

Alle antwoorden (4)

FredMcD
FredMcD
more options

First, the Primary (Master) Password comes into play any time the browser tries to log into anything. Whether it be the sync servers or anything else. The only way to stop this is;

1) Discontinue using the option. 2) Do not log out of your online accounts.


Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.

Type about:preferences#privacy<enter> in the address box. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.


Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

charvat.k
charvat.k Vraageigenaar
more options

I'm not logging out of either my Firefox account that I use for syncing, or the website, and it still asks for the master password.

FredMcD
FredMcD
more options

Well, the browser is trying to log into something.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Using Sync is a possible reason to ask for the Primary Password at startup. This is because the credentials to login to the Sync account are stored in the Password Manager and you need to enter the Primary Password to unlock the passwords to make it possible to login. This has nothing to with whether you sync logins or not.