Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

passwords getting delted after format

  • 1 antwoord
  • 1 heeft dit probleem
  • 9 weergaven
  • Laatste antwoord van Paul

hybbt1406
hybbt1406
more options

Hey there, I have recently completely formatted my pc as it was kind of slow.I then reinstall Mozilla fore fox login as turn on sync and had to login to steam but as i was logging in i forgot password so i checked my passwords as it was saved in Mozilla fire fox previously but i didn't see any saved passwords not only form steam i didn't see a single password of different websites saved on it is there any way to get those passwords back (i had already made an account and saved passwords on it but after re-installation I login to my fire fox account and still see no passwords). A quick help will be very much appreciated

Hey there, I have recently completely formatted my pc as it was kind of slow.I then reinstall Mozilla fore fox login as turn on sync and had to login to steam but as i was logging in i forgot password so i checked my passwords as it was saved in Mozilla fire fox previously but i didn't see any saved passwords not only form steam i didn't see a single password of different websites saved on it is there any way to get those passwords back (i had already made an account and saved passwords on it but after re-installation I login to my fire fox account and still see no passwords). A quick help will be very much appreciated

Alle antwoorden (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.