Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

trojan horse in "\mozilla firefox\00009757.tmp"

  • 3 antwoorden
  • 1 heeft dit probleem
  • 14 weergaven
  • Laatste antwoord van jonzn4SUSE

stephanschol
stephanschol
more options

Hi, Since some weeks the Norton Virus Sanner (Smart Scan) tells me that the file 

   c\program files\mozilla firefox\00009757.tmp is infected with a trojan horse.

The file is removed. But with the next scan it shows up again.

Do you have any insight in this problem (false alarm, caused by some other program)?

Regards Stephan

Hi, Since some weeks the Norton Virus Sanner (Smart Scan) tells me that the file c\program files\mozilla firefox\00009757.tmp is infected with a trojan horse. The file is removed. But with the next scan it shows up again. Do you have any insight in this problem (false alarm, caused by some other program)? Regards Stephan

Alle antwoorden (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Interesting... I go to the same directory on Win7 and there are no .tmp files in that directory. see screenshot Did you look at the file properties and get any helpful info?

stephanschol
stephanschol Vraageigenaar
more options

Unfortunately I do not have any file properties, as Norton has removed the file. I could not find out what action creates the file there. After a lot of browsing today the file did not reappear yet. I will watch the folder and try to find out more about it, when is it created again.

The file also was removed once by Norton from my tablet with Windows 10. On my devices there are also no other .tmp files in the Firefox folder. I am using the newest verison of Firefox.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Okay, mark it as resolved and have a good day.