Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Can't add 2d email account

  • 1 antwoord
  • 0 hebben dit probleem
  • 15 weergaven
  • Laatste antwoord van chris534

more options

I bought a new Macbook Air computer. I am unable to add one of my two email accounts to Thunderbird. The first works without a problem. When trying to add the second account I get the following error message:

"Unable to login at server. Probably wrong configuration, user name or password."

The user name and password have been entered correctly. The email account that I cannot enter is hosted by google.

I have both email accounts on Thunderbird on 3 older computers which work fine.

Thanks in advance for helping me sort this out!

I bought a new Macbook Air computer. I am unable to add one of my two email accounts to Thunderbird. The first works without a problem. When trying to add the second account I get the following error message: "Unable to login at server. Probably wrong configuration, user name or password." The user name and password have been entered correctly. The email account that I cannot enter is hosted by google. I have both email accounts on Thunderbird on 3 older computers which work fine. Thanks in advance for helping me sort this out!

Alle antwoorden (1)

more options

Update to the issue:

When I changed from IMAP automatic configuration to POP3, the user name and password appeared to be accepted, but generated the following error message:

"The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials"