Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

PROBLEM ACCESSING MY GMAIL VIA FIREFOX

  • 1 antwoord
  • 0 hebben dit probleem
  • 1365 weergaven
  • Laatste antwoord van goshjm

goshjm
goshjm
more options

PROBLEM ACCESSING MY GMAIL VIA FIREFOX

My wife and I both have (separate) Gmail accounts – we access them on Win 10 computers, using Firefox. I have set up two Firefox “buttons” (one for each Gmail address), both of which worked perfectly – until today!

Now, when I click on EITHER of the two Gmail “buttons” I get ONLY my wife’s email! I CAN access my own Gmail with either my Android phone OR using the Edge browser however!

So far as I can see, nothing has changed with the two URLs (a different one for each button) – I’ve tried setting up a ‘new’ button from scratch and just using 'my' URL in the search bar but both still give the same result – my wife’s email account!

HELP!!

PROBLEM ACCESSING MY GMAIL VIA FIREFOX My wife and I both have (separate) Gmail accounts – we access them on Win 10 computers, using Firefox. I have set up two Firefox “buttons” (one for each Gmail address), both of which worked perfectly – until today! Now, when I click on EITHER of the two Gmail “buttons” I get ONLY my wife’s email! I CAN access my own Gmail with either my Android phone OR using the Edge browser however! So far as I can see, nothing has changed with the two URLs (a different one for each button) – I’ve tried setting up a ‘new’ button from scratch and just using 'my' URL in the search bar but both still give the same result – my wife’s email account! HELP!!

Gekozen oplossing

I've solved it myself! I found the clue in a previous query/answer at:

https://support.mozilla.org/en-US/questions/1277812

He's right that the answer is in the "cookies" (AND that you can - alternatively - access the second gmail account via a "private window"), but wrong that you can't have two separate "buttons" on your Firefox "New Tab" page and so need to jump through other hoops.

First, delete the "defective" Firefox "button" then, via Firefox "Settings", delete the cookies for google.com. Then, go to your first Gmail account and manually open your second email account. THEN copy the resulting URL and paste THAT into a new Firefox "button". Voila! It works!

Dit antwoord in context lezen 👍 0

Alle antwoorden (1)

goshjm
goshjm Vraageigenaar
more options

Gekozen oplossing

I've solved it myself! I found the clue in a previous query/answer at:

https://support.mozilla.org/en-US/questions/1277812

He's right that the answer is in the "cookies" (AND that you can - alternatively - access the second gmail account via a "private window"), but wrong that you can't have two separate "buttons" on your Firefox "New Tab" page and so need to jump through other hoops.

First, delete the "defective" Firefox "button" then, via Firefox "Settings", delete the cookies for google.com. Then, go to your first Gmail account and manually open your second email account. THEN copy the resulting URL and paste THAT into a new Firefox "button". Voila! It works!