Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

An error occurred while sending mail. The mail server responded: Spam detected by content scanner.

  • 1 antwoord
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van christ1

randra
randra
more options

I always use Mozilla Thunderbird for email. Today, it would not send outgoing email. Any email gives me a failed message: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Spam detected by content scanner. Message rejected (ID 665754780026FB52). Please check the message and try again."

My ISP insists the problem is not with their server, and I need to have Mozilla correct it.

I always use Mozilla Thunderbird for email. Today, it would not send outgoing email. Any email gives me a failed message: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Spam detected by content scanner. Message rejected (ID 665754780026FB52). Please check the message and try again." My ISP insists the problem is not with their server, and I need to have Mozilla correct it.

Alle antwoorden (1)

christ1
christ1
  • Top 25 Contributor
more options
My ISP insists the problem is not with their server
An error occurred while sending mail. The mail server responded: Spam detected by content scanner. Message rejected (ID 665754780026FB52).

The error message is from your ISPs mail server. So they are the one causing the problem for you.

I need to have Mozilla correct it.

There is nothing Mozilla can do about it. What you could try though is

  • send email in plain text instead of HTML
  • don't use any linked files in your email signature
  • avoid attachments

None of that will actually solve the underlying problem. It's just an attempt to work around an overly sensible spam detection mechanism your ISP has implemented which generates false positives for you.

Another workaround may be to use webmail to send those problematic messages.

Behulpzaam?

Een vraag stellen

U moet zich aanmelden bij uw account om op berichten te antwoorden. Stel een nieuwe vraag als u nog geen account hebt.